Pros
Regular free refills Fun tournaments 24/7 live chat access 50% CoinsBackCons
No mobile appCoinsBack Casino puts your safety first
One of the first things you might notice about CoinsBack Casino is that there is a strict KYC check required. This is mandatory for all new players, and without doing this, you will not be able to redeem a prize with eligible Sweeps Coins. This firm but fair approach means that the site is protected and everything is above board. Seeing as the site is owned by MW Services Limited, the same team that’s behind WOW Vegas and Rolla Casino, you wouldn’t expect anything less.
While there are a few restricted states, CoinsBack Casino is available in the majority of the US, just like most new sweepstakes casinos in the USA. The excluded states might be frustrating, but it means that the brand is complying with US sweepstakes law and adhering to local regulations. Once again, it reassures players that rules are being followed.
Explore the usability of CoinsBack Casino’s website
One thing that’s prevalent throughout most CoinsBack Casino reviews is the smooth user experience. Similar to traditional online casinos, the brand’s offerings should always be easy to access, otherwise players will not stick around. That’s the bottom line. So, it’s important to take note of how easy the website is to use.
Just like many other players, this review was picked up on a responsive desktop website that runs as smoothly as expected. The website is also optimized for mobile, meaning that you can take your gaming on the go if you wish. After spot-checking a few random games, it was clear to see that the games load quickly and effortlessly.
Promotions are also pretty easy to spot, thanks to dedicated promotion pages and rolling banners. Whenever a new reward is launched, you can be sure you will not miss out - provided you regularly check these areas, of course. All in all, the user experience at CoinsBack Casino was faultless and is comparable to some of the biggest brands on the market.
A mobile app is not available
If you prefer to play games on a mobile device, then you may be disappointed to initially learn that there is no app available. That said, you should soon perk up when you find out how great the website works on smartphones and tablets. The site is built using HTML5 technology, so it adapts instantly to all screen sizes. The mobile site mirrors the desktop version, so you can easily find the tabs, menus, and games. However, there are a few minor adjustments, as expected. These changes have helped to condense the content to fit a smaller screen perfectly without issue.
Play on CoinsBack anytime you want
Play for longer with a free welcome coin pack offer
Fuel your initial gaming sessions with a CoinsBack Casino welcome bonus
Top sweepstakes casinos make sure that new players are given a decent bonus to get started. CoinsBack Casino is no different in that respect. The sign-up bonus of 100,000 Gold Coins (GC) and 2 Sweeps Coins (SC) meets expectations. The average bonus for new players is exactly that bonus, so it’s great to see the operator offering this, too.
Claiming this bonus is easy, but there is something to note. You will need to complete the Level 1 verification; otherwise, your bonus will be locked. All this means is that you need to share a few basic details, and you are good to go. You can then use this bonus to explore the full range of casino-style games, unrestricted. So, to be clear, here are the few essential terms to keep in mind:
- You must be a new player who’s creating an account for the first time.
- Only players of 21 years old and over will be accepted.
- If you fail the verification checks, the support team will reach out to clarify a few details before giving you access.
Optional First GC Purchase Bonus
To extend the fun, there is a first GC purchase bonus available too. Of course, it’s completely optional, so there is absolutely no pressure to buy a bundle of Gold Coins if you prefer not to. That said, the bonus gives you an extra 200% compared to the standard packages, so it’s worth considering if you are undecided. For $9.99, you will get 1.5 million GC and 30 free SC.
Is There a CoinsBack Casino No-Deposit Bonus?
No. It’s that simple: you will not encounter a free SC no-deposit bonus here. This is because deposits and real money gameplay are strictly off the table. Instead, you will play with virtual currencies. All promotions you find are either based on purchasing optional GC bundles, or they are totally free.
Extend your gameplay with several other promotions
CoinsBack Casino knows how to treat players long-term. These promotions, sweepstakes casino bonus codes, and community-led contests not only top up your virtual currency balance, but they also keep you engaged. Great sweepstakes casinos foster a sense of community, rather than just focusing on giving you free virtual currencies, which this brand does perfectly. To give you an idea of what you can claim and participate in here, here’s a quick look at the main offers:
CoinsClub features 14 tiers packed with SC rewards
When you join CoinsBack Casino, you will also be part of the CoinsClub. It’s a tier-based rewards system that has 14 ranks to work through, each offering bigger and better perks as you go. Your progress is based on your total SC played, which will award you XP. For every 1 SC played, you will get 1 XP, for example. As you hit the requirements, you will auto-unlock the next tier and move up.
The lower tiers will give you small SC drops, while the final tiers unleash larger bonuses. For example, you can claim up to 3,000 SC by the time you reach the final tier. You do not need a CoinsBack promo code, as all rewards are accessible automatically.
You can almost forget about being a part of the CoinsClub, as it’s all automatic and you are never required to do anything else other than play games. That said, it is certainly worth tracking your progress, so you are aware of when to expect your next batch of rewards.
Optional bundles of Gold Coins are available to buy
If you have been playing at sweepstakes casinos and other sites like Spree, you will know that Gold Coin packages are usually available. Of course, it’s not mandatory, so you do not need to buy GC. That said, many players like to have the option - whether it’s for the occasional GC bundle or regular boosts; all players have their unique styles.
If you decide to go for it, you can process your payment through a range of trusted methods. All payments are processed instantly, giving you immediate access to your GC package. A few of the available options include Visa, Mastercard, AMEX, and Discover. There are also Apple Pay and Google Pay available, which are great for players on mobile.
The lowest GC package is $4.99, which will give you 250,000 GC and 5 free SC. The GC bundles increase in size, so there is something to suit most preferences. If you want a larger one-off bundle, that’s totally available.
You can redeem eligible SC for prizes
If you play in SC mode, then the chances are you are considering a prize redemption. If that’s the case, you should familiarize yourself with the basic rules. There are verification requirements and other conditions, but it’s nothing out of the ordinary, thankfully. To access the SC redemption page, you will need to complete the Level 2 verification by submitting a copy of your photo ID and a live selfie. It’s mandatory, but not required until you get to this stage. However, it’s recommended to get it out of the way early, in case there are any delays.
Then, there is a 1x playthrough attached to all SC bonuses, which is standard. This means that if you claim 50 SC, then you will need to play through 50 SC to qualify for a gift card redemption. Some sweepstakes casinos have a higher playthrough of 3x, which makes a lot of difference to how much SC gameplay you need to do. So, it’s great to see that CoinsBack Casino has the low-level requirements to keep things ticking over.
As there are two prize options, the requirements vary slightly depending on your choice:
2,000+ games are available to play from top providers
CoinsBack Casino has a loaded gaming lobby that is mostly made up of slots. That said, you will also find a few original games that add more variety to your sessions. To give you a little taste of what to expect, this review will walk you through the two core categories. Considering the bulk of the lobby is slots, CoinsBack Casino will suit slot enthusiasts, while offering a sprinkling of other games to keep things fresh.
Enjoy CoinsBack original games
An impressive catalogue of slots games
Slots
Within the slots category, you can further pin down your favorite types by filtering different formats. For instance, there are Classic Slots, Hold & Wins, Megaways, and Jackpots available. This is just the tip of the iceberg, with thousands of slots available to spin. These slots are powered by some of the biggest names in the industry, including Hacksaw Gaming, Ruby Play, NetEnt, Nolimit City, and BGaming, just to name a few.
If you want a bit of gaming inspiration, here are a few titles that were explored and tested during this review:
- Break the Piggy Bank
- 3 Wild Sevens
- Aztec Magic
- Sweety Treaty
- Coins of Zeus
CoinsBack Originals
Original games spice up any sweepstakes casino, which is why it’s so great to see them in the mix here. These games are often based on other similar games, but with a few unique twists and standout features. While you may find similar games elsewhere, you will never come across the exact original game. You can expect a familiar gaming experience, but with some surprises along the way. A few of the most popular original games here are Mines, Dice, Limbo, and Dragon Tower.
24/7 customer support for all players
The level of support is spot on at CoinsBack Casino, which is reassuring. Quite simply, if support is practically non-existent, then many players will struggle to stay engaged long-term. Whether you have a basic query or a complex issue, you need to know that someone from the support team is on hand when you may need them.
The main support channel is live chat, which is accessible around the clock. You are initially connected to an AI Assistant called Angie, but real human agents are reachable upon request. Responses come in quickly, with quality responses from knowledgeable agents. Angie is great for basic questions, so it’s worth giving the bot a try in the first instance - you may be surprised.
If you prefer to send a message and wait for a slower response, then email is the best route for you. Email support is high quality, and responses tend to arrive fairly fast too. All things considered, the level of support here is top-notch.
Email, Live Chat
support@coinsbackcasino.com
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CoinsBack Casino takes a proactive approach to responsible gaming
Without even logging in or signing up for an account, it is clear to see that CoinsBack Casino is hitting the marks with responsible gaming. Everything has been thought of, including protecting minors, providing guidance, and giving players a range of tools to stay in control. Nothing has been left out here, making CoinsBack Casino competitive in a crowded market. It’s great to see a sweepstakes casino taking on this approach, rather than just ticking off a few basic boxes.
- Protection of Minors - There is a dedicated section that gives parents and guardians tips on how to protect their children from accessing CoinsBack Casino. For example, if a parent has an account, then it will provide tips on securing the profile.
- Tips - Access a list of tips on what a healthy relationship with gaming looks like. If you have any concerns over your habits, this list will help you to identify issues a bit more clearly. You can also access helpful guides on how games and other features work, so you can play with total understanding.
- Access Full History - You are given unrestricted access to your gaming history and transaction history. While some sweepstakes casinos only allow you to view the last few months, you can go right back to day one.
- Responsible Play Tools - Set a variety of tools to manage your gaming, including spending limits, request a break or self-exclusion, complete a self-assessment, and even deactivate your account.
- Resources - Explore a range of helpful resources from reputable organizations, including the GAA and NCPG.
Final Thoughts: CoinsBack Casino is a unique sweepstakes casino
CoinsBack Casino stands out from other sweepstakes casinos in a few ways. Most notably, for its promotions. Its unique 50% CoinsBack system is what separates the gameplay here from other sites. Then, there are regular top-ups when your GC balance hits zero, which is far better than regular daily login bonuses. Anyone who plays regular gaming sessions at sweepstakes casinos will tell you how valuable a faucet-style bonus is.
Then, there are the games. 2,000+ slots and casino-style games are featured on the site, which beats a lot of other sites out of the park. Not only can you enjoy games from popular studios, but there are also in-house titles. CoinsBack Casino offers a balanced gameplay experience that offers something to suit most interests.
As for customer support, the team is always available to help out. Live chat is the main channel for quick responses, while email fills the gap for players who prefer to dip in and out without waiting around. Either way, the support you will get will be high quality and will come from a knowledgeable team.
If you have enjoyed learning about CoinsBack Casino and can see how this will fill a gap for you, why not get started? All that’s next is for you to tap the on-page banners, and you can open a new account within a few moments.
CoinsBack Casino review FAQs
Wes Burns has more than a decade's worth of experience as a writer, researcher and analyst in the legal gambling industry and is co-founder of BettingUSA.com. As a former professional online poker player, Wes approaches his work from the viewpoint of players.